IMPORTANT DELIVERY INFORMATION - PLEASE READ
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Terms and Conditions

This website, www.fireworkscrazy.co.uk (the “Site”), and all personal information collected from users of this site, is owned solely by “Firework Crazy”. In these Website Terms references to “we”, “us”, “our”, are references to “Firework Crazy”.

1. Agreement

 

By accessing, using, browsing or booking on this site you agree that you have read, understood and agree to be bound by these Terms of Use and you agree to comply with all applicable laws, rules and regulations. Nothing in this site shall constitute an offer to supply goods or services.

 

2. Changes to Site


Further, we may change this Site at any time without notice by adding or removing features or services. This will be without liability to you. We do not warrant that the information accessible via this Site is accurate and assumes no duty to update such information. We do not accept liability for any errors or omissions. We use its best endeavours to ensure that information contained in this website is accurate and not misleading.

 

3. Law and Jurisdiction


This contract is subject to the law of England and Wales. All disputes arising out of this contract shall be subject to the exclusive jurisdiction of the courts of England and Wales. Those who access the site from other locations are responsible for compliance with their local laws and taxes as applicable. Any disputes not resolved by normal complaints procedure will be resolved exclusively in the courts of England and Wales under English Law.

 

4. Data Privacy


We have a privacy statement for all clients. All personal details that you give us are securely stored. We do not supply or sell customers details to any outside organisation. We will endeavour to take all reasonable care, in so far as it is possible to do so, to keep all details of any orders and payments secure, but, in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering.

 

5. Conditions of Use – Copyright

You may save and print individual items included on this Site. However this must be for your personal, non-commercial use only. You may also send selected individual items to other users of the site or your friends or work colleagues provided that they only use them for their own personal, non-commercial use. Any other onward distribution or further publication is prohibited.

 

6. Links


Any links featured on this Site have been included for your convenience only. The inclusion of a link does not imply that we endorse or accept any responsibility for the linked site, its content or its provider. Access to a linked site will be subject to that sites own terms and conditions, to which you should refer.

 

7. Further Details


For any further details about our website terms of use please e-mail mark@fireworkcrazy.com. Please note we reserve the right to change these terms of use with any changes being posted onto this page.

 

8. Processing Charges


If you need to request a refund we reserve the right to deduct the initial credit card / paypal processing charges which are not refunded to us when issuing you your refund. This does not affect your statutory rights.

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Delivery Information

Next Day

 – You will receive your order the following working day from day of despatch (not including Saturday/Sunday). We endeavour to dispatch all orders placed before 12pm the same day although this is not always possible in our busy season, October – December. If you require your order by a certain date enter this in the “order notes” section on the next page. All dates are treated as the latest date for delivery NOT the date you would like delivery.


Hold For Later Delivery

– This option is for those who would like us to hold on to their order and deliver it nearer to the date of their display. You should enter this date in the “order notes” section on the next page.


Collect from Chelmsford Store

– Select this option if you would like to collect your order. Enter the date you would like to collect and AM/PM in the “order notes” section on the next page. Collection is not available on SATURDAY 2nd NOVEMBER 2019. You will be required to bring the card you used to pay with and photo ID before you can collect your order. THESE MUST MATCH.


Add to Existing Order

 – If you already have an order with us and would like to add to it before it is shipped, select this option then enter your existing order number in the “order notes” section on the next page.


Saturday Delivery

 – Enter the date you would like your order delivered in the “order notes” section on the next page. If this is blank your order will be delivered on the next Saturday after the day of ordering. PLEASE NOTE it is not possible to deliver orders on the Saturday either side of Bonfire Night, Christmas or New Year


AM DELIVERY

 – Your order will be delivered before midday the day after it has been dispatched (excluding Saturday / Sunday)


Before 10:30 am

 – Your order will be delivered before 10:30am the day after it has been dispatched (excluding Saturday / Sunday).