Firework Crazy Deliveries.

We offer a full delivery service to most of the UK. Full details of our delivery prices and policies are below.

Products with FREE SHIPPING

If you order one of our products which includes FREE SHIPPING on your entire order this will be based on our Standard service and does not include additional surcharges and failed delivery fee's. You can upgrade your free shipping to next day for £10.

We now offer several shipping options. Our standard 3 to 5 day service and our next day service. Full details of each are below.

Delivery Details: Where possible please order in plenty of time. If your display is in a few weeks time, put the date that you need your fireworks by in the comments box at the checkout. We will then process and hold your order for you at our warehouse and dispatch it about a week to ten days before your requested date. If the comments box is empty, orders will be processed and dispatched in the order they are received. We send a confirmation email when you order has been dispatched outlining when to expect your delivery and how many boxes you are due to recieve. If you don't recieve this email withing 5 working days of your display you may call or email us to check your order is on it's way.

Standard Delivery Service: On our standard service delivery will usually take 2 to 3 days from dispatch. Charges are outlined below.

Next Day Service: Our next day service is for those of you requiring your fireworks a bit more urgently! We endevour to dispatch all orders placed before 12pm on the same day you have ordered for delivery the following day. There are no Saturday deliveries so orders placed on Friday will not be delivered until Monday. If you still require next day delivery and it's after 12pm then please call us on 01245 354422 as we may be able to squeeze you in! Our next day service is subject to a £10 charge on our standard service. Unfortunately our next day service is not available to all areas of the UK these areas include the Scottish Highlands and other remote areas, if we cannot offer a next day service we will contact you to let you know. Our next day service is not guaranteed during October and November due to the large quantity of orders handled.

During the busy season for fireworks, (september to december) we may have to deliver fireworks up to 21 days before your display this is due to the large volumes handled by ourselves and our courier.

Deliveries will be made during normal working hours, Monday - Friday. 8:00am - 6:00pm

For every order that is placed we subsidise the packing and delivery costs. You may think that our charges are high so we would like to explain the actual costs of delivering fireworks to you. We have broken the costs down in the list below.

Courier charge for 1st 10 Kilos = £20 - This is the maximum initial charge to you and we haven't even got to the packaging yet!
Each addtional kilo = £0.35
Delivery to private / residential address = £7.00- We ask you to be honest when placing your order. There is no surcharge for delivery to business addresses.
Special UN Firework Cartons = £3.00 each - This is an approximate cost as box sizes vary, and remember you may have more than one box!
Packaging materials and special labels = £1.00 this covers the costs of the special labels we have to use and all the other packing materials.
Staff time packing = Far too much! - I think they should do it for free, but they don't agree.
Fuel Surcharges = With the rise in the cost of fuel we now have to pay a fuel surcharge on every delivery of up to 5% as well.

So as an example. If you were to order say £100 worth of various fireworks for delivery this would weigh approximately 20 - 25 kilos and probably be packed in 2 boxes. The costs would actually be about £37 but we only charge you £19.95 for delivery. I'm sure you will understand after reading this list that we are very fair in our delivery charges.

ALL CONSIGNMENTS MUST BE SIGNED FOR

It is important you use an address where someone will be able to sign for your order, failure to do so will incur additional charges. Where possible use a business address for your delivery, A, because it's more likely that someone will be there and b, our courier charges us an additional £7.00 to deliver to private / residential addresses and to help us keep offering fantastic prices on our fireworks it would help us if you have your order delivered to work. Legally, fireworks have to be signed for by someone over 18 and identification may be required.

Failed Delivery Attempts.

If the delivery fails due to no one being present at the premises or not old enough, our courier will charge us an additional £13 to re-attempt the delivery, if this happens we may have to pass these costs on. Unfortunately, fireworks cannot be left without a signature.

Delivery Surcharges.

Our courier charges an additional fee to deliver to the following locations. Where possible we will waiver these charges but reserver the right to charge them depending on the contents of your order.

DEVON - £7
CORNWALL - £7
DYFED - £7
POWYS - £7
ISLE OF WHITE - £15.00
GRAMPIAN - £13.00 (including Aberdeen)
HIGHLANDS - £18.00

We cannot deliver to Ireland / Northern Ireland or anywhere else outside the UK.

Special Offers.

Unfortunately we are unable to subsidise shipping for those people who wish to fill their order with special offer items. Many of these items are offered at cost and shipping them would mean we would lose money. We reserve the right to charge the full shipping for orders that are predominantly special offers. You will be notified if this is the case.

** = Free Delivery is based on our standard service and does not include delivery surcharges or failed delivery charges. Free delivery is not available to the following post codes. We will contact you with delivery charges. AB41-56, PA20-88, PH10-44, IV1-63, plus all KW & ZE

Product Availability.

We try to keep the stock availability on the web site up to date, but sometimes a product may be out of stock, if this happens we will endevour to contact you to find an suitable alternative.

Returns.

Hopefully you will never need to return a product, but if you do, here are the details.

Damaged Goods. If your goods arrive damaged, you must notify us within a reasonable time so we can arrange for the items to be replaced and collected.

Unwanted Goods. If you decide that you no longer want the items, you must contact us within seven days of delivery. We will then arrange for our specialist courier to collect the items from you. (It is illegal to send the items through the postal service or an unlicensed courier) The items must be unopened and in their original packaging. However you may open transport packaging to inspect the goods. Refunds will be issued upon receipt and inspection of the goods.

Consumer Protection (Distance Selling) Regulations.

Cancellation Rights

1. You have the right to cancel this order within seven working days beginning the day after the day on which you receive the goods
2. If you wish to cancel this contract you must indicate this in writing or another durable medium such as letter, fax, email (provide addresses/email addresses/fax details by which to cancel) within the cancellation period
3. You (the consumer) have a statutory duty to take reasonable care of the goods while in your possession
4. You (the consumer) must arrange for the safe return of goods to us, however for fireworks this needs to be done through our specialist hazardous goods courier. the cost of which is to be born by you, failing which we will recover the goods, the cost of which will be deducted from any refund due to you
5. Upon the cancellation of a contract we shall reimburse any sum paid by or on behalf of the consumer under or in relation to the contract to the person by whom it was made free of any charge (less any charge made in connection with recovery of the goods) within 30 days of cancellation
6. Where goods do not conform to the implied terms set out under the Sale of Goods Act 1979 the cost of recovering the goods will be borne by ourselves.