It’s that time again!
Yes, we keep telling you about how good the range, prices, and service is at Firework Crazy, but why take our word for it when there are nearly 1,500 independent reviews for you to take in via Ekomi, our independent feedback company.
Here’s a look at some of our reviews from February 2017.
Service and Delivery Excellent
“Information re. product via video a great way to asses offers. Service and delivery excellent. I would and have made recommendations to friends.Provided a great climax to party. Work on price would encourage greater spend!!?”
Firework Crazy Note: We’re the cheapest firework retailer in the UK and also absorb a lot of the courier costs ourselves, but if you do see something that’s more expensive elsewhere let us know and you can take advantage of our price match guarantee.
“All excellent from start to delivery. Firework Crazy are without doubt the best.”
“Fast efficient friendly service. Two fireworks purchased gave excellent display.”
Firework Crazy Note: If like this customer you want to buy just two fireworks for an excellent display, check out our single ignition boxes.
Excellent Service from Start to Finish
“Excellent service from start to finish. Only started using Firework Crazy (in) Nov 2016, have used them on two further occasions since then. Intend on using them for further purchases, and for my wedding later in the year.
“Top notch customer service from very knowledgeable staff, huge range of best quality fireworks, easy ordering and fast delivery.
I would highly recommend Firework Crazy to anyone.”
“All aspects of Fireworks Crazy service were five star from the product to the service. I couldn’t ask for more! Fantastic.. Cheers to All!!”
Goes Without Saying I’m Happy
“I have placed several orders over the last few years so it goes without saying I’m happy with the the company. The only reason I didn’t give it 5 * is due to the courier service which, in my experience, could be improved by offering more flexibility on delivery.”
Firework Crazy Note: We agree! However, given the limited number of companies that deliver fireworks, and the limited number of firework sellers they work with, the service although perhaps not perfect is as good as it can possibly be, and definitely the best in the UK.
View more delivery information here.
Best Customer Service
“Best customer service I received. As a mail order from far distance, I missed the delivery of “Love In Air” just before Valentine’s Day, when I ring delivery driver I been told this need to be rearranged and there is a massive charge. Then I ring Fireworks Crazy and asked whether I can pick another one from their shop and they can have the other ones back from delivery driver, as I was near by to save the time and inconvenience. They was very happy to serve me this way. Once again thank you very much.”
Would Definitely Recommend to Others
“Would definitely recommend to others, Difficult to suggest areas for improvement as the whole experience of buying from FWC is efficient, everyone you talk to is courteous, friendly and helpful, and are prepared to go the extra mile to ensure there are no hitches. Perhaps one area that could be expanded is the range of Roman Candles by (Ekomi doesn’t list the brand name for some reason), a great brand, and the range of low noise fireworks is greatly appreciated, by me and my neighbours.”