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Firework Crazy Customer Reviews Summer 2018

As summer “officially” comes to and end – albeit with weather forecasters still telling us we can expect an “Indian Summer” with temperatures staying relatively warm until the end of October – it’s time for us to take a look at what our customers have been saying about us over the last few months.

Remember that this isn’t just shameless self-promotion (Naturally there’s some of it, it is our blog after all!), and that you can check out all of our reviews at our Ekomi page, which as well as being reached via the link can be found by clicking the box in the top right hand corner of our homepage.

That’s enough from us for now. Over to our great customers.

They Were Brilliant

We ordered fireworks for a big family reunion party. It was a Single Ignition Box which lasted for just under 2 minutes. They were brilliant. There were lots of oohs and aaah. It was a great display. would order something like this again.

Easy online ordering, quick delivery. Would be helpful to know the cost of the special delivery costs earlier in the ordering procedure.

Would definitely recommend to others.

Brilliant Fireworks

Very prompt postage, and boxed up well.

Brillant fireworks, bought a single ignition which were good, 2 heart rockets which were very loud but looked beautiful when lit up, along with 2 other rockets, seemed lots of money at the time but we’ll worth it, would definitely recommend to friends.

I Cannot Rave About This Company More

I cannot rave about this company more. I ordered the fireworks a week before our wedding, said the date I needed them for and sadly they did not appear on that date. Luckily I had ordered them to be delivered a couple of days before I needed them. I rang the day after and they were so apologetic and rang round the delivery depots to see what had happened to them. He got back to me straight away and told me they would be with me within a couple of hours, which they were.

The setting up of the fireworks was simple and being able to use a remote was great. The fireworks themselves were like watching a public display. Could not have been any happier.

Thank you so much x


The customer service I received when placing my order was outstanding. My emails were replied to really quickly and even when the product I wanted was out of stock, they managed to get me the item I wanted ASAP. I love that you can see a video of how the display looks before you buy it, that really puts your mind at ease.

You Couldn’t Improve Your Service

I would say you couldn’t improve your service because it is perfect. I order fireworks every year from you guys and nothing but the best service. Will definitely order again.

My Last Order Took a Very Long Time

Firework Crazy up until now have always been great.

But sadly my last order took a very long time and the packaging was broken when it arrived and the sparklers are a different kind than I am usually sent.

Remember to give us a call if there are any problems with your order, and we’ll do everything we can to resolve the issue!

Thank you again to all our customers, and we look forward to serving you during the upcoming busy period.

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Delivery Information

Next Day

 – You will receive your order the following working day from day of despatch (not including Saturday/Sunday). We endeavour to dispatch all orders placed before 12pm the same day although this is not always possible in our busy season, October – December. If you require your order by a certain date enter this in the “order notes” section on the next page. All dates are treated as the latest date for delivery NOT the date you would like delivery.

Hold For Later Delivery

– This option is for those who would like us to hold on to their order and deliver it nearer to the date of their display. You should enter this date in the “order notes” section on the next page.

Collect from Chelmsford Store

– Select this option if you would like to collect your order. Enter the date you would like to collect and AM/PM in the “order notes” section on the next page. Collection is not available on SATURDAY 2nd NOVEMBER 2019. You will be required to bring the card you used to pay with and photo ID before you can collect your order. THESE MUST MATCH.

Add to Existing Order

 – If you already have an order with us and would like to add to it before it is shipped, select this option then enter your existing order number in the “order notes” section on the next page.

Saturday Delivery

 – Enter the date you would like your order delivered in the “order notes” section on the next page. If this is blank your order will be delivered on the next Saturday after the day of ordering. PLEASE NOTE it is not possible to deliver orders on the Saturday either side of Bonfire Night, Christmas or New Year


 – Your order will be delivered before midday the day after it has been dispatched (excluding Saturday / Sunday)

Before 10:30 am

 – Your order will be delivered before 10:30am the day after it has been dispatched (excluding Saturday / Sunday).