Firework Crazy Customer Reviews December 2017

Happy New Year everyone!
Next week we’ll be looking at some of the best videos of New Year’s Eve fireworks from around the world, but for now it’s time to take our monthly look back at what our customers have been saying about us.
Remember that you can view our reviews for yourself at any time, simply click here to go straight to our Ekomi page, or if in the future you’re interested and find yourself on our homepage, you can click the box in the top right corner, which will feature a handful of the very latest reviews we’ve received from our customers.
Let’s see what Firework Crazy customers have said about us in December 2017.

Fantastic Service

“Fantastic service, and the fireworks were excellent – when they didn’t have a particular one, it was replaced with one just as good or better.”
Remember that if there isn’t a particular firework in stock, but you love the video, you can give us a call on 01245 354422 or visit our showroom for recommendations.
Another review also praised our “fantastic service”:
“Highly recommended. Customer service was great and arranged delivery to meet specific requirements. Products as described and of high quality. Fantastic service thank you!”

I Loved the Fireworks

“The delivery and ordering was all really good, and prompt. I loved the fireworks. The only thing I would say is that I thought from the description and the video that you could choose to set the two boxes off as one – which was not the case. There was also one box which was definitely the finale, which we happened to set off second – but that was just chance.”
We’ve responded to this review in Ekomi already, but for blog readers, you can link the cakes together with the reserve fuse, and our twin packs are marked A and B so you know the ideal firing order. If you’re ever unsure please give us a call and we’ll help you out.

Perfect One Stop Shop for Fireworks!

“Having suffered indifferent service from a number of on line firework suppliers over recent years I decided to try out Firework Crazy this year.
“Not only was its website excellent and easy to use but I found the vast variety of brands and products on sale immensely impressive.
“Quite simply it is the perfect one stop shop for fireworks!
“That should have been enough to earn them 5 Stars from me but on calling their helpline I was looked after by the firm’s owner Mark who was incredibly helpful, knowledgeable and ensured that my complicated order was dealt with smoothly and efficiently. All in all a perfect experience and I cannot recommend him and his company too highly. Absolutely brilliant.”

A Great Help

“The video images and detailed description are a great help when choosing items for a display. Helpful friendly contact following the order ensured satisfactory delivery before the date required. Items arrived neatly and carefully packaged.”
Remember that like with out of stocks, if there’s a firework you’re interested in but there’s no video, get in touch with us and we’ll point you to a similar firework that we do have a video for.

Fireworks Sale Now On

Remember that our fireworks sale continues and we’ll be reducing many more items throughout the year as we look forward to receiving some fantastic new fireworks in 2018.

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Delivery Information

Next Day

 – You will receive your order the following working day from day of despatch (not including Saturday/Sunday). We endeavour to dispatch all orders placed before 12pm the same day although this is not always possible in our busy season, October – December. If you require your order by a certain date enter this in the “order notes” section on the next page. All dates are treated as the latest date for delivery NOT the date you would like delivery.

Hold For Later Delivery

– This option is for those who would like us to hold on to their order and deliver it nearer to the date of their display. You should enter this date in the “order notes” section on the next page.

Collect from Chelmsford Store

– Select this option if you would like to collect your order. Enter the date you would like to collect and AM/PM in the “order notes” section on the next page. Collection is not available on SATURDAY 2nd NOVEMBER 2019. You will be required to bring the card you used to pay with and photo ID before you can collect your order. THESE MUST MATCH.

Add to Existing Order

 – If you already have an order with us and would like to add to it before it is shipped, select this option then enter your existing order number in the “order notes” section on the next page.

Saturday Delivery

 – Enter the date you would like your order delivered in the “order notes” section on the next page. If this is blank your order will be delivered on the next Saturday after the day of ordering. PLEASE NOTE it is not possible to deliver orders on the Saturday either side of Bonfire Night, Christmas or New Year


 – Your order will be delivered before midday the day after it has been dispatched (excluding Saturday / Sunday)

Before 10:30 am

 – Your order will be delivered before 10:30am the day after it has been dispatched (excluding Saturday / Sunday).